Typical job
Property owners report bed bugs in apartments
A technician inspects the apartment and discusses the reported bed bug concern with the property owner. The technician explains findings and treatment options, including what the requested heat-treatment assessment would involve, rather than assuming a treatment scope from the initial call. The owner gets a clearer picture of the property assessment and options to consider. Sharing which rooms are affected and any prior treatment helps the technician understand the concern during the inspection.
Typical job
Residents report mice indoors and ask for
The crew listens to where the resident has noticed mouse activity and inspects the property. The technician explains the findings and available treatment options, then shares straightforward guidance on follow-up and prevention based on the inspection. The resident can make decisions with a clearer understanding of the findings and proposed scope. Keeping access to utility areas clear can help the technician inspect the property and discuss practical next steps.
Typical job
Property owners report a bald-faced hornet nest
A technician assesses the reported nest location and the surrounding access conditions. The crew explains its findings and treatment options so the property owner understands what the proposed service addresses before deciding how to proceed. The property owner receives information about the treatment options and the nest location under consideration. Avoid disturbing the nest while seeking professional guidance, especially when it is near a regularly used area.